Batjli's Terms & Conditions — Full Policy

1 General Terms

Batjli (https://batjli.bet) is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between Batjli and its users.

By using any Batjli service, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using the platform.

These Terms & Conditions have been prepared with Bangladeshi players in mind. However, should any discrepancy arise in interpretation, Batjli's official English version shall be considered final.

• The platform is intended for entertainment purposes only.
• Batjli reserves the right to update these Terms and Conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• It is each user's responsibility to comply with all applicable laws and regulations.

2 Account Registration & Eligibility

To open an account and use Batjli's services, the following conditions must be met. If the information provided at registration is found to be inaccurate, the account may be cancelled at any time.

Age Restriction

The minimum age to open an account on Batjli is 18. Keeping minors away from our gaming platform is our top priority. Providing false information during age verification will result in permanent account closure and possible forfeiture of deposited funds.

One Person, One Account

Only one account is permitted per person, household, or IP address. Any attempt to open multiple accounts will result in all accounts being closed and any pending bonuses being forfeited.

Registration Requirements

• You must provide your full legal name, date of birth, and accurate contact details.
• The phone number and email address provided must be active.
• Your password must be at least 8 characters long and include numbers and special characters.
• Users are solely responsible for the security of their own accounts.
• Sharing or disclosing your login credentials to anyone else is strictly prohibited.

3 Deposit Policy

Depositing funds at Batjli is completely safe and fast. Instant deposits are available via bKash, Nagad, and Rocket. All deposit-related rules are outlined below.

• Deposits must be made only from a payment account registered in your own name.
• Deposits made through third parties will not be accepted and will be returned.
• If a deposit fails, contact support within 24 hours.
• Batjli does not charge any fees on deposits; however, the payment provider's own charges may apply.

4 Withdrawal Policy

Withdrawing your winnings from Batjli is simple and transparent. However, certain verification steps are required for security purposes and must be completed before a withdrawal can be processed.

General Withdrawal Terms

• KYC verification is mandatory before any withdrawal.
• Minimum withdrawal amount is ৳500.
• Deposits and withdrawals must be made using the same payment method.
• Withdrawals will not be processed until the wagering requirements on bonus funds have been met.
• The maximum daily withdrawal limit is ৳1,00,000.

Processing Time

Standard withdrawal requests are processed within 30 minutes to 24 hours. VIP members receive priority processing. Large withdrawal amounts may require additional verification.

5 Bonus & Promotions Policy

Batjli's bonus offers are designed to give players extra value. However, each bonus comes with specific conditions, and failure to meet them may result in the bonus being forfeited.

Welcome Bonus

New members receive a special welcome bonus on their first deposit. This bonus is available once only and requires the applicable wagering conditions to be met before it can be used.

General Bonus Usage Rules

• The wagering requirement for each bonus is clearly stated on the bonus page.
• Bonus funds cannot be withdrawn directly.
• If the wagering requirements are not met within the specified time after a bonus is claimed, the bonus will expire.
• Attempting to claim bonuses through multiple accounts will result in all accounts being closed.
• Batjli reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Code of Conduct & Prohibited Activities

To ensure a fair and enjoyable environment for all players on Batjli, certain codes of conduct must be followed.

Prohibited Activities

• Collusion — conspiring with other players to manipulate game outcomes.
• Using bots or automated software to play games.
• Operating multiple accounts to exploit the bonus system.
• Intentionally exploiting any bug or glitch on the platform.
• Threatening or harassing other users.
• Using the platform for money laundering or any unlawful purpose.

Involvement in any of the above activities will result in immediate account suspension, possible forfeiture of funds, and legal action where necessary.

7 KYC Verification Process

The Know Your Customer (KYC) process is part of international gaming regulations. Batjli wants to ensure that every account belongs to a real individual and that all transactions are legitimate.

Required Documents

• A clear copy of your National ID (NID) or passport.
• A utility bill or bank statement (dated within the last 3 months) as proof of address.
• Documentation proving ownership of the payment method.
• A selfie with the document may be required.

Completing KYC verification speeds up the withdrawal process and improves account security. Verification is typically completed within 24–48 hours of document submission.

8 Account Closure & Suspension Policy

Batjli reserves the right to suspend or close any account at any time. Likewise, users may close their own account at any time.

Reasons Batjli May Close an Account

• Violation of these Terms and Conditions.
• Registering with false information.
• Engaging in fraudulent activity.
• Account inactive for an extended period (more than 12 months).
• Under legal directive or regulatory authority order.

Self-Closure

You can request account closure at any time by emailing support@batjli.bet. Any valid balance remaining can be withdrawn before closure. Self-exclusion requests under Responsible Gaming are also accepted.

9 Limitation of Liability

Batjli is committed to delivering the highest quality service; however, our liability is limited in certain circumstances.

• Batjli is not responsible for any game interruption caused by internet connectivity issues or device malfunctions.
• Compensation may not be available for temporary service outages caused by unforeseen technical issues.
• Batjli is not responsible for account information theft resulting from a user's own negligence.
• Batjli's liability is limited in cases where transactions are delayed due to issues with third-party payment providers.

10 Privacy & Data Protection

Protecting your personal information is one of Batjli's core commitments. We never sell your data to third parties.

To learn more about what data Batjli collects, how it is used, and how long it is retained, please see our Privacy Policy Read.

• All data is protected with SSL/TLS encryption.
• Regular security audits are conducted.
• You have the right to access and delete your personal data.
• You will be notified promptly in the event of a data breach.

11 Policy on Changes to Terms

Batjli reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified in advance via their registered email or SMS.

• The effective date of any changes will be noted at the top of the page.
• Continuing to use the platform after any changes takes effect will be treated as acceptance of the new terms.
• If you do not agree to the updated terms, you may request account closure.
• Contact support if you need an archive of previous versions of the Terms and Conditions.

12 Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms and Conditions, please reach out to our support team. Batjli is committed to resolving all complaints fairly and promptly.

Disputes will first be addressed directly with our support team. If unresolved, the matter will be referred to a neutral third party or the relevant licensing authority. These Terms and Conditions are governed by applicable law.