Privacy & Security

Batjli's Privacy Policy — Your Data, Our Responsibility

Batjli believes it is our fundamental responsibility to keep your personal information completely safe and confidential. This privacy policy clearly explains what data we collect, how it is used, and what your rights are.

Last Updated: January 2026
SSL 256-bit
Encryption protection
No Third Parties
Data Is Never Sold
Your Control
Right to erasure
Active 24/7
Security Monitoring

How We Protect Your Privacy

Key pillars of Batjli's privacy policy at a glance

Advanced encryption

All your personal and financial data is protected with 256-bit SSL/TLS encryption, ensuring security at every stage of data transfer.

Secure Data Storage

Your data is stored on secured servers with regular backups. Multiple layers of security are in place to prevent unauthorized access.

Restricted data access

Only authorized Batjli staff can access data on a need-to-know basis. All access is logged and regularly audited.

Transparent Data Use

We always clearly state why your data is being used. Your information is never used covertly or without your permission.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. Your preferences matter most to us.

Regular Security Audits

Third-party security experts regularly audit our systems for vulnerabilities, which are addressed promptly.

1 Introduction

Welcome to Batjli. Thank you for taking the time to read our privacy policy. This policy is designed for users in Bangladesh and explains in detail how your personal information is handled when you use the Batjli platform.

Batjli believes your privacy is a fundamental right. We are committed to ensuring your personal data is never misused, sold to third parties, or used for unrelated purposes without your consent.

This Privacy Policy of Batjli Terms & Conditionsconsidered part of. By using the platform, you are deemed to have agreed to this policy. If you have any questions, please get in touch with us.

If this policy is updated, you will be notified in advance via your registered email or SMS, and the revision date will be displayed at the top of the page.

2 What Data We Collect

Batjli only collects the information necessary to deliver its services, protect accounts, and meet legal obligations. A full breakdown of the data collected is provided below.

Data Type Example Mandatory?
Identity-related Name, date of birth, NID/passport number Yes
Contact Information Phone number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Technical Information IP address, device type, browser Automatic
Usage data Gaming history, login times, and preferred games Automatic
KYC Documents National ID photo, proof of address For Withdrawals

Important: Batjli never stores your password, full card number, or PIN. Never share this information over email or phone.

3 How We Collect Your Data

Batjli collects data through several methods. Each is explained below so you can make informed decisions.

Directly from you

  • When completing the registration form.
  • When submitting documents for KYC verification.
  • During deposit or withdrawal processing.
  • Time to reach the support team.
  • When participating in surveys or competitions.

Automatically

  • Through cookies and similar technologies while you browse the platform.
  • Logs of login, logout, and gaming sessions are recorded.
  • Device type, operating system, and browser information.
  • IP address and approximate location.

4 Purpose of Data Use

Batjli uses the data it collects solely for specific, legitimate purposes. We never use your information for anything unrelated to those purposes.

  • Creating, verifying, and managing your account.
  • Processing deposits and withdrawals securely.
  • To verify your identity through KYC.
  • To personalize your gaming experience and provide recommendations tailored to your preferences.
  • To detect fraud, money laundering, and illegal activity.
  • Providing customer support and resolving issues.
  • Complying with applicable laws and regulatory requirements.
  • To keep you informed about promotional offers and bonuses, with your consent.
  • Improving platform performance and security.

Batjli never sells or rents your data to advertisers. You can opt out of any marketing communications at any time.

5 Data sharing policy

Batjli does not sell, rent, or share your personal information with third parties for commercial purposes. However, your data may be shared in the limited circumstances outlined below.

Who Your Data May Be Shared With

  • Payment Provider: bKash, Nagad, Rocket — information required to process transactions.
  • KYC Verification Service: Approved verification providers for identity confirmation.
  • Legal Authority: Where required by court order or government directive.
  • Cybersecurity Agency: To detect fraud or illegal activity.
  • Audit firm: For regulatory audits required to maintain our license.

Assurance: Before sharing data with any third party, Batjli ensures they uphold equivalent privacy standards and are capable of protecting your information.

6 Cookie Policy

Batjli's website uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Type

  • Essential Cookies: Required for login sessions, security, and core functionality. Disabling these will prevent the platform from working properly.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: Anonymous data collected to understand platform usage. This data cannot be used to identify you.
  • Marketing Cookies: To show you relevant offers. You can turn these off at any time.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may limit some features of the platform.

7 Data Retention Period

Batjli does not store your data indefinitely. A specific retention period is defined for each type of data.

Data Type Retention Period Reason
Account Information For the duration of account activity + 5 years Legal Obligation
Transaction history 7 Years Financial Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Support conversations 3 Years Service Improvement
Log & technical data 12 months Security Monitoring
Marketing Preferences Until you withdraw your consent Based on your consent

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a Batjli account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@batjli.bet.

Right to Access

You may request to know what personal information Batjli holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

Right to Data Portability

You can request a copy of your data in a standard portable format.

Right to object

You may object to your data being used for marketing or profiling.

Batjli typically responds to rights requests within 30 days. For complex cases, it may take longer, and you will be notified in advance.

9 Children's privacy

Batjli's services are strictly for users aged 18 and above. We never knowingly collect personal data from minors.

If a parent or legal guardian discovers that their child (under 18) has registered on Batjli, please contact us at support@batjli.bet. We will promptly close the account and delete any collected data.

To Parents & Guardians: Batjli is committed to responsible gaming. Please monitor children's internet use carefully and enable parental controls where needed.

10 Third-Party Links

The Batjli platform may reference third-party services such as payment gateways or verification providers. These services have their own privacy policies, and Batjli is not responsible for them.

  • Please read the privacy policy of any third-party service before using it.
  • Batjli only works with trusted and verified service providers.
  • Batjli is not liable for any incidents involving third parties.
  • If you receive any suspicious links or requests, please contact us immediately.

11 Policy updates

Batjli reserves the right to update this Privacy Policy as needed. Changes may arise due to legal requirements, new services, or business developments.

  • You will be notified via your registered email or SMS before any significant changes take effect.
  • The date of the latest update will always be shown at the top of the page.
  • Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • To request an archive of older policies, please contact support.

12 Contact

If you have any questions, requests, or concerns about this Privacy Policy, please get in touch with us. Batjli's privacy team is always here to help.

Email: support@batjli.bet
Live Chat: Active on the platform 24/7
Response Time: Typically within 2–6 hours
Data Protection Officer: privacy@batjli.bet

We take every request seriously and do our best to resolve it as quickly as possible. Your privacy is our top priority.

Safe & Trusted

Your data is secure — get started now

You are now fully informed about Batjli's Privacy Policy. Register today and enjoy gaming in a safe, secure environment.

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